Mike or Michael?

Today I made an appointment and the lady on the line asked me if Mike was short for Michael.  Isn’t it safe to assume that?  There have also been a lot of times when someone says to me, “Mike…no, that name is not in our system.”  Then after a while they figure out that it’s under Michael.  They always seem very surprised.  “Oh, it’s under Michael.  That’s why I didn’t see it.”  If your job was to make appointments, wouldn’t you try Michael if it’s not under Mike?

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