Today I made an appointment and the lady on the line asked me if Mike was short for Michael. Isn’t it safe to assume that? There have also been a lot of times when someone says to me, “Mike…no, that name is not in our system.” Then after a while they figure out that it’s under Michael. They always seem very surprised. “Oh, it’s under Michael. That’s why I didn’t see it.” If your job was to make appointments, wouldn’t you try Michael if it’s not under Mike?