I had a flat tire the other day. I took my car to Eastham’s Exxon on Wisconsin Avenue in downtown Bethesda. They patched it up and had me on the road again in 10 minutes. That was great because they could have easily said they had people in front of me but went ahead and did mine fast. It’s a concept taken straight out of David Allen’s book, “Getting Things Done.” The idea is that even if you have items on your to do list that are more important than others, if you can get something done quickly even if it’s less important, go for it and get it out of the way. Anyway, that was good service. They also could have said I needed a new tire and I wouldn’t have known the difference.
Another great place is Auto Centro in Rockville. Hidden in an industrial park about a mile behind the Rockville Metro, they always do great quality work. They have the double check from “Consumer Checkbook” magazine for quality and price. Paulo and the crew will do a great job and even find a car for you to buy if you need one. I’ve been going there for 15 years.